Overview
Our refund and returns policy on eBundles last 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange. We’ll email the ePub/eBooks you purchased in the bundle directly to you if you had an issue with the download process.
Non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds
Once a return is requested, we will send an email notifying you we received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us on our website via our Contact Page.
Exchanges
We only replace downloads if they are defective or damaged.
Need help?
Contact us via our website Contact Form at www.w2bloom2c.com or www.SmarterBrighterKids.com or questions related to refunds and returns.
Thank you for your business.